Frequently Asked Questions
Everything you need to know about your LOVETC beauty journey.
How can I track my LOVETC order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy for beauty products?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are LOVETC products cruelty-free?
Yes, we are committed to ethical beauty. All LOVETC products are 100% cruelty-free and are never tested on animals at any stage of production.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, LOVETC ships to over 50 countries worldwide. Shipping fees and customs duties are calculated at checkout based on your specific destination.