Returns & Exchanges
At LOVETC, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on products in their original packaging.
Initiate Your Request
Log into your LOVETC account or visit our returns portal with your order number and email address to start the process.
Prepare Your Package
Carefully pack the items in their original boxes, ensuring all hygiene seals are intact, and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects the items, we will issue a full refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing